Chapter 01
LotusFlare
I started in tech as a growth intern at LotusFlare in San Jose. It's an AI-powered digital commerce and monetization platform for global telecommunications and media service providers.
- Rebuilt LotusFlare's website
- I led the redesign of LotusFlare's website by coordinating across growth and engineering, then building the solution in WordPress.
- Interviewed key clients in Asia
- I shadowed and interviewed key telecom clients in Indonesia, Singapore, and Malaysia, then presented a case study to the executive team.
- Raised satisfaction ~25%
- I developed and implemented an automated bug-reporting process that raised customer satisfaction by ~25%.
- Staffed a call center in Serbia
- I helped deploy LotusFlare's new call center in Belgrade by coordinating new engineering hires.
Chapter 02
Icarus Labs
After a year at LotusFlare I was eager to start a venture of my own, so I co-founded Icarus Labs, a digital marketing and web development agency for New York City nonprofits that couldn't afford the existing shops.
I acquired and managed more than 30 clients across nonprofit, e-commerce, and real estate. A selection of the sites we built, grew, and maintained are below.
Chapter 03
SCA Health
After the University of Texas at Austin I started as a technical project manager at SCA Health, a national operator of outpatient surgery centers. The work was healthcare IT: implementations, networks, and support inside a large operator.
That is how I got deeper systems experience, running the infrastructure and clinical software those facilities depend on every day.
- 250+
- Projects directed
- 200+
- Surgery centers covered
- 60+
- Clinical go-lives
- 40%
- Faster approvals
Chapter 04
Integrity HIT
SCA Health showed me how outpatient facilities actually run. I then had the chance to step into a leadership role at Integrity HIT, still a staffing agency.
I thought it could be a national provider of IT for outpatient care, and I built toward that: new service lines, and a brand to match, including the website.
01
IT staffing
Integrity HIT was placing project managers and nursing informaticists into healthcare IT roles.
02
On-site support
Integrations, de-integrations, expansions, and structured cabling: the physical work of opening, growing, or closing a site.
03
Managed IT
MSP services for outpatient practices: monitoring, help desk, security, and maintenance as ongoing IT support.
04
Consulting
Advising operators who know healthcare and need an IT guide at launch or later.
05
Branding
As part of the expansion I rebuilt Integrity's branding: the website, brochures, and flyers.
Chapter 05
Protea
After experiencing first hand how manual the process of healthcare technology procurement, delivery, and management is, I was determined to find a more efficient way.
Advances in LLMs finally made it possible to build one, so I started Protea.
Projects
- My girlfriend and my mom both love cooking, but their recipes were scattered across paper, social media, notes apps, and cookbooks. I built Bella, an AI-powered recipe manager that went from concept to the App Store.
- Prediction market bots were supposedly easy money. That didn't add up to me. I wanted to find out what it actually takes, starting from how weather data is measured, where it's hosted, and how to price temperature markets with real statistical models.
- AI-generated content was everywhere, and I wanted to know what it actually takes to go from a one-line idea to a publish-ready video. So I built the full pipeline: script, voiceover, generated scenes, synced captions, published.